Chesters Restaurant is a thriving Iraqi brand. It was a major breakthrough in our journey and theirs. We worked with them as a full-service provider from A to Z.

Our added-value services have played a very key role with them, ensuring First Choice achieve many remarkable milestones for the restaurant that result in improving sales, margins, guest experience, and brand relevance.

Chesters is now a growing business, thanks to the following:

• The authentic strategies fully pursued with KPIs that we set.
• The Financial Projection plan we craft so it’s no longer a matter of selling only for the business, rather unlocking the full potential of profits.
• Operation Cutting Cost services we offered to solve high operational costs and controlling spending so the business has its own areas of opportunities identified.
• The missing strategies for menu Development and Engineering we addressed.
• The new efficient kitchen design we developed to give workers smooth manoeuvring in the working area.
• The mechanical development system and technology development we built.
• The high turnover rates we moderated.
• The HACCP Standard and HSE Management Systems we implemented for the whole restaurant, along with the necessary SOPs we compiled to track performance and employees implementation of complex routine operations.

With Baghdad Gate story, proudly, a True Shift applied by word and action. As a thought leader working with Baghdad International Airport constituted a governmental part in Iraq within the Aircraft Catering industry, the experience was challenging.

• As quality is not a merely strategic target rather everyone’s responsibility, we ensured everyone in the company works in alignment with extensive SOP system.
• We conducted a full operational assessment and development for the whole processes and plans.
• We worked on a Comprehensive Development Project that involved Technology Development, Production Development, Inventory System, Menu, Operational, Warehouse and HR system.
• We fully trained employees on the new development and changes executed in addition to ISO22000, ISO9001, HACCP Standards and HSE to make sure quality management Systems work for the company and demonstrate employees compliance with regulations and global standards.